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Family Educational Rights & Privacy Act (FERPA) Release in the Academic Plan (Program Tab) Question: What is the Family Educational Rights & Privacy Act (FERPA) Release in the Academic Plan (Program Tab)? Answer: FERPA Overview The Family...
Modified:
2/11/2020
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#45350
Academic Plan (Program Tab) on eCampus Compatibility with Mobile Devices Question: Is the Academic Plan (Program Tab) on eCampus compatible with mobile devices? Answer: The Academic Plan (Program Tab) has been tested on Android and iOS and both can
Modified:
2/12/2020
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#47403
Accessing Academic Catalog Question: How do I access the Academic Catalog? Answer: The Academic Catalog contains information for multiple degree programs and modalities. To access the catalog, please perform the following: 1. Log in to the Student
Modified:
8/11/2018
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#1888
Accessing the Consumer Information Link Question: How do I access the Consumer Information link through eCampus? Answer: To access the Consumer Information link through eCampus, perform the following: 1. Click the Account tab 2. Click Consumer
Modified:
3/11/2018
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#1899
Accessing Course Details in the Academic Plan (Program Tab) Question: How do I access the Course Details page? Answer: To access Course Details, perform the following: 1. Click Academic Plan link 2. Click the Program tab 3. Click course in timeline
Modified:
2/12/2020
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#45362
Accessing Current & Upcoming Courses in the Academic Plan (Program Tab) Question: How do I access the Current & Upcoming Courses in the Academic Plan (Program Tab)? Answer: To access Current and Upcoming Courses, perform the following: 1. Click the
Modified:
2/12/2020
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#45342
Accessing Health Insurance Election Form in the Academic Plan (Program Tab) Question: How do I access the Health Insurance Election Form? Answer: To access the Health Insurance Election Form, perform the following: 1. Click the Academic Plan link 2.
Modified:
2/12/2020
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#45364
Accessing Previous Classroom Materials Question: How do I access previous classroom materials? Answer: To access previous classroom materials not available in the Previous or Current Classes tabs, perform the following: 1. Click Program tab 2. Click
Modified:
11/10/2018
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#27160
Accessing Program Resources in the Academic Plan (Program Tab) Question: How do I access the Program Resources in the Academic Plan (Program Tab)? Note: University of Phoenix(UOPX) offers various degree program resources. The links listed under
Modified:
2/13/2020
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#45345
Accessing School of Advanced Studied (SAS) Website Question: Where is the School of Advanced Studies (SAS) website? Answer: To access the SAS website, perform the following: 1. Click the Program tab 2. Click SASWeb-Doctoral Dissertation under...
Modified:
8/30/2017
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#24621
Accessing Services in the Academic Plan (Program Tab) Question: How do I access the services links in the Academic Plan (Program Tab)? Note: The Services links provide access to information and forms you need to complete certain services, such as
Modified:
2/13/2020
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#45346
Accessing the Customer Support Online Knowledgebase Question: How do I access the Customer Support Online Knowledgebase? Answer: The Customer Support Online Knowledgebase (Knowledgebase) is an easy-to-use self-help tool containing information on
Modified:
7/2/2020
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#5020
Alert Error Accessing the Academic Plan (Program Tab) Symptom: When attempting to access the Academic Plan (Program Tab), the following error occurs: Error: AN ISSUE HAS OCCURRED If this problem persists, contact the Technical Assistance Center at
Modified:
2/11/2020
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#45874
Alumni Association Registration Eligibility Question: When am I eligible to register with the Alumni Association? Answer: You can register with the Alumni Association when you have received your diploma. You should receive your diploma approximately
Modified:
7/20/2013
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#21440
Applying to Become a Faculty Member Question: Where can I locate information to apply for a faculty position with the University of Phoenix? Answer: For information on applying for a faculty position, please go to:
Modified:
8/8/2019
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#24643
Attendance Status Question: How do I view my attendance status for my course? Answer: To view the attendance, perform the following: 1. Click Program tab 2. Click course 3. View check boxes under Attendance Status Note: A check mark indicates
Modified:
1/27/2017
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#47070
Attendance Updates in the Academic Plan (Program Tab) Question: How often does attendance update in the Academic Plan (Program Tab)? Answer: Attendance updates weekly in the Academic Plan (Program Tab). Note: A green check mark indicates attendance
Modified:
2/12/2020
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#47071
Cancel Official Withdrawal Request (Rescission) Question: How do I cancel my Official Withdrawal request? Answer: Students who wish to rescind their official withdrawal are no longer required to submit an electronic or written statement to the
Modified:
2/13/2019
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#28192
Canceling Enrollment in a Student Workshop Question: How do I drop a Student Workshop? Answer: To drop or withdraw from a workshop, perform one of the following: Prior to 8:00 a.m. on the Tuesday Before the Workshop Begins 1. Click Student Workshops
Modified:
2/13/2020
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#15908
Careers at Apollo Education Group, Inc. Question: Where can I find job opportunities with the University? Answer: The University offers job opportunities to students and alumni. To access the Careers at Apollo link, perform the following: Go to
Modified:
6/14/2020
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#1907
CLEP Scores Transcript Question: How do I get a transcript of my CLEP score? Answer: Click the following link for the CLEP transcript form: https://secure-media.collegeboard.org/digitalServices/pdf/clep/clep-transcript-request-form.pdf Additional
Modified:
4/1/2020
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#51176
Commencement Exception Request Question: How do I submit an Exception Request for Commencement? Answer: To submit the Exception Request, follow these steps: 1. Click the Program tab 2. Click the Commencement link 3. Select the specific Ceremony,
Modified:
10/6/2015
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#45114
Commencement Link Question: Where can I find information about graduation or commencement? Answer: To access the Commencement link, perform the following: Student access 1. Click the Program tab 2. Click Commencement under Program Resources
Modified:
5/12/2019
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#1886
Commencement Overview in the Academic Plan (Program Tab) Question: What is Commencement in the Academic Plan (Program Tab)? Answer: Commencement is an opportunity to share with family, friends, fellow classmates, and faculty the academic achievement
Modified:
2/13/2020
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#45337
Committee Member Cannot be Found When Searching in CDS Central Symptom: When I search the CDS Central I am unable to locate a particular faculty member or committee member. Cause: This issue is caused by the faculty member or committee member being
Modified:
7/30/2019
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#41043
Completing a Family Educational Rights & Privacy Act (FERPA) Release Form in the Academic Plan (Program Tab) Question: How do I complete the FERPA release form in the Academic Plan (Program Tab)? Answer: To complete the FERPA release, perform the
Modified:
2/12/2020
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#45351
Contact Information for Academic, Financial or Technical Issues Question: Who do I contact for academic, financial or technical questions or issues? Answer: For academic or technical questions or issues, refer to the following: Attendance, Grades,
Modified:
7/22/2019
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#2334
Contacting My Phoenix Store Question: What should I do if an order from the My Phoenix Store has not arrived yet? Answer: To contact My Phoenix Store, perform the following: By Email: • univofphoenix@staples.com By Phone: • 866.920.2399
Modified:
12/28/2015
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#21054
Contacting Technical Support Question: How do I contact Technical Support? Answer: You can contact Technical Support via telephone at 877-832-4867. For email support, click the Email Support tab above. Click the System Status tab for the current
Modified:
6/16/2020
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#31230
Current & Upcoming Courses Overview in Academic Plan (Program Tab) Question: What is the Current & Upcoming Courses section in the Academic Plan (Program Tab)? Answer: Current & Upcoming Courses provides a visual representation of your academic
Modified:
2/12/2020
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#45340
