Access Companion Site for eBook Question: How do I access online content such as exercises, hyperlinks, videos, or referenced information within my provided eBook? e.g. When clicking the links in the text they do not direct me to the material and/or
Modified:
2/23/2020
|
#43891
Black/Grey Content Shown Instead of Text When Viewing Vital Source Bookshelf eBook Symptom: Various symptoms occur when attempting to view the eBook via the Bookshelf app on a Windows 10 computer or attempting to install the Bookshelf App on a
Modified:
2/17/2017
|
#47444
Cannot Access CJSearch Symptom: When I attempt to access CJSearch, I receive the following error message: We are sorry, requested course materials have not yet been created: You cannot access this portion of your course until your instructor has
Modified:
9/2/2017
|
#47884
Download Entire eBook Downloads the Front Matter (FM) or Chapter 1 Symptom: When trying to download the entire eBook for a class, one of the following occurs: • the file that downloads has the table of contents and front matter, but it does not
Modified:
4/26/2016
|
#44138
eBook Does Not Display in VitalSource Bookshelf Symptom: The eBook for my course is not displaying within the VitalSource Bookshelf. Cause: This may be caused by one (1) or more of the following: • The reading is not provided via VitalSource •
Modified:
9/2/2019
|
#40773
No Response When Unlocking a Protected eBook in Microsoft Windows Symptom: After I enter the username and password and click Unlock in a Protectedpdf eBook, nothing happens. Cause: The eBooks service is no longer subscribed to so the ebook
Modified:
7/17/2019
|
#27886
Submit Process Error Unlocking eBook Symptom: When I try to unlock my eBook, one (1) of the following errors occur: • An error occurred during the submit process. The server has an invalid SSL certificate. • An error occurred during the submit
Modified:
6/13/2019
|
#27523
