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Accessing Blackboard Syllabus Question: Where can I locate the course syllabus within Blackboard? Answer: To view the Blackboard Syllabus, please follow the steps below: 1. Log in to https://ecampus.phoenix.edu 2. Inside the current classes box...

Modified:
5/19/2019
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#47742
Accessing IDEA Files for Connect Assignments Question: How do you access IDEA files for McGraw-Hill Connect assignments? Answer: To access IDEA files within McGraw-Hill Connect, follow perform the following: 1. Access the Connect assignment that is

Modified:
2/24/2020
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#51125
Accessing McGraw-Hill Connect via Mobile Devices Question: How can I access McGraw-Hill Connect using my iPad or Android tablet? Answer: According to McGraw-Hill, Connect should be accessible on iPad and Android devices using the Puffin mobile web

Modified:
4/12/2020
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#48525
Accessing the Interactive Blackboard Ultra Tutorial (IBU) Question: How can I access the Interactive Blackboard Ultra Tutorial (IBU)? Answer: The Interactive Blackboard Ultra Tutorial (IBU) is a virtual tour of Blackboard accessible from the

Modified:
2/27/2019
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#49814
Attachments in Blackboard Discussions Question: Does Blackboard allow attachments within discussion messages? Answer: Yes, Blackboard now allows you to add attachments to discussion responses. To attach an image, URL, or document to a discussion

Modified:
7/15/2017
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#47805
Blackboard Message Oops Error Question: Why do I receive the following error when clicking to read a new message in Blackboard (BB)? Oops, Something went wrong Answer: The reason you may get an error when clicking the read message button of the

Modified:
2/5/2020
|
#51107
Blackboard Roster Question: Where can I locate the class roster within the Blackboard classroom environment? Answer: To locate the class roster, please perform the following: 1. Log in to https://ecampus.phoenix.edu 2. Access the desired course 3.

Modified:
7/3/2019
|
#49932
Blackboard Weekly Goals & Standards Question: Where can I find the Weekly Goals & Standards within Blackboard? Answer: Blackboard refers to Objectives and Standards as Goals & Standards, aligning to your assignments within the course. To see the

Modified:
7/15/2017
|
#47808
Connect Student View of Grading Report Question: How do I as a student view my score or grades in McGraw Hill Connect? Answer: Note: Some classes will be setup to automatically transfer the scores from McGraw Hill Connect to the Blackboard (BB)

Modified:
5/17/2020
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#51100
Error Accessing the Blackboard Class Symptom: When I try to access my Blackboard class I receive the following error: The site has encountered an error, Please logout and try again. If the problem persists, please contact Technical Support. Sorry...

Modified:
12/29/2018
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#47743
File Size Limit in Blackboard Question: Is there a file size limit within Blackboard? Answer: There is not an established file size limit for upload or storage through the Blackboard website. Please be aware, there is only the sort of functional

Modified:
7/15/2017
|
#47804
Instructor Policies in Blackboard Question: Where are the Instructor Policies located in Blackboard? Answer: Starting on November 1st, 2019 Faculty will no longer be required to post an Instructor Policies document. Faculty can post additional

Modified:
12/4/2019
|
#48380
LinkedIn Learning Account Creation Question: How do I create a LinkedIn Learning account? Answer: LinkedIn Learning has replaced Lynda.com. Until all Syllabus content is updated to reference this change, please continue to use the Lynda.com access

Modified:
3/5/2020
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#49917
LinkedIn Learning Account Features Question: What features are available within the LinkedIn Learning accounts? Answer: LinkedIn Learning accounts have the following areas of content for review: • In Progress: Courses where content has been

Modified:
6/19/2019
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#49916
LinkedIn Learning Associated Accounts Question: How do I switch between my LinkedIn and LinkedIn Learning accounts? Answer: If you have opted to associate your LinkedIn and LinkedIn Learning accounts, you will be able to access each account through

Modified:
6/19/2019
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#49915
McGraw Hill Connect Assignments Blocked from Loading Symptom: When attempting to open a McGraw-Hill Connect activity in Google Chrome, after choosing Launch, a page comes up displaying: Unable to launch assignment. Valid session cookie is not...

Modified:
5/11/2020
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#51221
MyEducator Assignment Feedback Unavailable After Submission Symptom: I am unable to view my MyEducator assignment feedback after submission. Cause: You will be provided a list of questions that are marked correct/incorrect but will not be provided

Modified:
5/14/2020
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#51238
Practice Lab Screen Size and Button Viewing Issues Symptom: I am unable to view the entire Practice Lab screen or buttons. Cause: This may be due to a Practice Lab setting Device pop up mode and Device pop up in full screen not being enabled.

Modified:
5/11/2020
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#51224
Preferred Internet Browser for Blackboard Question: What is the preferred Internet browser for Blackboard? Answer: Google Chrome is currently the preferred browser, although Mozilla Firefox, Apple Safari, and Microsoft Edge are all supported.

Modified:
7/15/2017
|
#47807
Print or Download the SafeAssign Originality Report Question: How can I download or print my SafeAssign Originality Report after I submit my assignment? Answer: Note: in order to view the SafeAssign report the instructor must enable the report in

Modified:
12/19/2019
|
#51070
Printing the Blackboard Syllabus Question: How do I print the Blackboard (BB) Syllabus? Answer: To print the Blackboard (BB) syllabus, perform the following: 1. Access your BB course 2. Click Course Syllabus from the Course Content page 3. Click the

Modified:
3/9/2020
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#47801
Registering for the FEMA Independent Study Courses Question: How do I register for the FEMA Independent Study Courses used in my class? Answer: To register for the FEMA Independent Study courses, students must create a FEMA SID. To create one,

Modified:
9/30/2019
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#49981
Remove Inappropriate Content from Blackboard Question: How do I remove inappropriate content or information accidently posted in Blackboard? Answer: You can remove any of your discussion posts at any time but submitted assignments must be removed by

Modified:
4/21/2020
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#47803
Saving a LinkedIn Profile in PDF Format Question: How do you export a LinkedIn profile to a Portable Document Format (PDF) file? Answer: You can save a copy of your profile or someone else’s profile in a PDF format from the introduction card on

Modified:
5/19/2020
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#51240
Share a YouTube Video in Collaborate Question: How can I share a YouTube video with my class in Blackboard Collaborate? Answer: There are two ways to share a YouTube video in Blackboard (BB) Collaborate by performing the following: • Copy the

Modified:
4/1/2020
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#51177
Showing Answer Feedback in WileyPlus Exams Question: How does a faculty member allow students to see their answer feedback in WileyPlus exams? Answer: To enable answer feedback, follow these steps: 1. Access the WileyPlus Gradebook 2. Select the

Modified:
3/19/2020
|
#51156
Submit Assignment to SafeAssign in Blackboard Question: How do I Submit my Assignment to SafeAssign? Answer: To submit an assignment to SafeAssign in the Blackboard, perform the following: 1. Navigate to the assignment and click Start Attempt or

Modified:
3/9/2020
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#51139
Vitalsource Online Refresh the Page Error Symptom: When I click my textbook link from the classroom, Vitalsource online appears with the following error: Refresh the Page and a picture of a robot in the background After clicking the refresh button...

Modified:
3/11/2020
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#51142
Zybooks Missing Submit to Blackboard Button Symptom: Zybooks is missing the submit to Blackboard Button. Cause: This issue is caused by renaming deep linked Zybook assignments. It is highly recommended that faculty never alter the name of a link to

Modified:
2/25/2020
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#51126