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Acceptable Use of Computing Resources Question: What is acceptable use of computing resources at University of Phoenix Local Campuses? Answer: The University's computing and communication resources are the property of the University. Use of

Modified:
6/14/2016
|
#16359
Americans with Disabilities Act (ADA) Compliance Officer Question: How do I contact an Americans with Disabilities Act (ADA) Compliance Officer? Answer: To speak with an ADA Compliance Officer, please choose one or more of the methods below: •

Modified:
6/11/2018
|
#24476
Computer Requirements Question: What are the hardware and software requirements for attending the University? Answer: Staying current with productivity technology is an important part of your education. This agreement will help you prepare for your

Modified:
12/29/2019
|
#31275
Correcting Attendance Roster for Local Campus Class Question: How do I get my attendance corrected if I did not sign the roster in class or if I signed it late and it was not recorded? Answer: You will need to contact your Academic Counselor to have

Modified:
6/2/2016
|
#42208
eCampus Password Complexity Requirements Question: What are the complexity requirements for creating a password on eCampus or the Application Center Answer: The password must meet the following criteria: • Must have at least three of the four

Modified:
2/2/2020
|
#21031
Instructor Response Time Question: How long do instructors have to respond to questions I submit via phone, email, classroom Messages, or a Discussion post? Answer: Instructors must follow the guidelines below for responding to requests: How the

Modified:
12/29/2019
|
#43597
Locating Information on Privacy and FERPA Policies Question: Where can I find information on the University's Privacy and/or FERPA policies? Answer: For information on University's Privacy and/or FERPA policies please see the following links: •

Modified:
3/7/2018
|
#41625
Locating Student Code of Conduct on Student Portal Question: Where can I locate the Student Code of Conduct? Answer: To locate the Student Code of Conduct, perform the following: 1. Log in to Student and Faculty Portal at https://ecampus.phoenix.edu

Modified:
2/13/2020
|
#19962
Locating the Case Number for a Previous Technical Support Interaction Question: How can I locate a case number from a previous interaction with Technical Support? Answer: Each interaction with a Technical Support Analyst will generate a case number.

Modified:
3/17/2014
|
#26124
Locating the Hardware and Software Agreement Question: Where can I locate the Hardware and Software Agreement? Answer: To locate the agreement, please perform the following: 1. Click Help in the upper right of the Student and Faculty Portal 2. On...

Modified:
1/15/2015
|
#44725
Obtaining a Student ID Card Question: How can I obtain a Student Identification card? Answer: To obtain a Student Identification card, please contact Office of Admissions and Evaluation (OAE). To contact the OAE, use the following link to review the

Modified:
3/3/2020
|
#20043
Obtaining a Student Verification Letter Question: How do I obtain a Student Verification Letter? Answer: To obtain a verification letter, please contact the to Office of Admissions and Evaluations at 800-866-3919. Additional Information: There is no

Modified:
2/20/2020
|
#16187
Office of Admissions and Evaluation (OAE) Contact Information Question: How can I contact the Office of Admissions and Evaluation (OAE)? Answer: The OAE can only be reached by phone, for any other questions please contact your Academic Counselor. •

Modified:
3/3/2020
|
#37360
Policy Regarding Late Assignments Due to Server Issues Question: What is the policy regarding late assignments due to server issues? Answer: Acceptance of late assignments is at the discretion of the Faculty member. Refer to the Syllabus and/or the

Modified:
1/12/2015
|
#26210
Request to Change Academic Counselor Or Financial Advisor Question: Who do I contact to request that my Academic Counselor and/or Financial Advisor be changed? Answer: Any request to change your academic counselor would have to go through an...

Modified:
1/15/2020
|
#24210
Spring Break Question: Does the university have a spring break? Answer: The university does not observe spring break. Additional Information: There is no additional information. We welcome and appreciate your feedback! Privacy Policy | Website Terms

Modified:
7/20/2013
|
#24188
Student Attendance Policy Question: What is the class attendance policy for students? Answer: To locate the attendance policy, perform the following: 1. Log into https://ecampus.phoenix.edu 2. Click the Program tab 3. Click Academic Catalog 4. Click

Modified:
10/24/2019
|
#35618
Student Name Change Request Question: How can I get my name changed in the system? Answer: To have your name changed, please contact your Academic Advisor. Your Academic Counselor's contact information can be located under Program Information on the

Modified:
2/7/2019
|
#24557
Technical Support Assistance with Homework Question: Can Technical Support Analysts answer homework related questions or provide assistance with assignments? Answer: Assistance from an Technical Support Analyst with the completion or interpretation

Modified:
10/14/2016
|
#21156
Unable to Contact Representative Question: What should I do if I am unable to reach my Enrollment, Finance or Academic representative? Answer: If after several attempts, you are still unable to contact your representative, please contact University

Modified:
3/10/2018
|
#24656
Username and Password Recovery Question: How do I recover my username and/or password for University of Phoenix? Answer: To recover your username and password, please follow the steps below: 1. Navigate to https://ecampus.phoenix.edu 2. Select one...

Modified:
7/10/2018
|
#19908
Winter Break Information Question: What are the dates for the 2019-2020 University of Phoenix holiday winter break? Answer: The 2019-2020 University of Phoenix holiday winter break is as follows: Thanksgiving Holiday Like previous years, no break is

Modified:
11/20/2019
|
#14618