Accessing IDEA Files for Connect Assignments Question: How do you access IDEA files for McGraw-Hill Connect assignments? Answer: To access IDEA files within McGraw-Hill Connect, follow perform the following: 1. Access the Connect assignment that is
Modified:
2/24/2020
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#51125
Accessing McGraw-Hill Connect LearnSmart SmartBooks Question: How do I access my SmartBook readings within Connect without being required to complete the Assignments or knowledge check type questions? Answer: To access your readings within Connect,
Modified:
9/4/2019
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#49810
Accessing Tutor.com Services Question: How do I access Tutor.com services for math tutoring? Answer: To access math tutoring with Tutor.com in Blackboard, please perform the following: 1. Log into https://ecampus.phoenix.edu 2. Access the desired
Modified:
4/2/2020
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#41887
Adding Khan Academy Class Code Question: Where do I add my Khan Academy Class Code? Answer: To add the class code perform the following steps: 1. Click on your name top right 2. Select Learner Home 3. In the menu select Teachers 4. Enter Class Code
Modified:
4/29/2020
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#51212
Bongo Invite Participants Question: In Blackboard, How do I invite participants in Bongo? Answer: Follow the steps below: 1. Click Resources 2. Select Bongo Student Support Resources 3. Under Videos & Assignment Meetings click Schedule Project
Modified:
11/20/2018
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#49543
Cannot View Attempt for Reading Activities in McGraw-Hill Connect Symptom: Nothing happens when clicking the View attempt link for chapter reading results within McGraw-Hill Connect. Cause: This occurs with reading activities. Resolution: The...
Modified:
4/26/2020
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#51206
Cengage MindTap Login Prompt Question: When attempting to link to MindTap Assignments or Activities from within my course, I am prompted for user credentials. Answer: This occurs when the instructions to register a Cengage MindTap account were not
Modified:
6/16/2020
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#51268
Cirrus Information Question: What is Cirrus? Answer: Cirrus is a cloud-based learning environment that can be accessed anytime, anywhere from PCs, Macs, and Chromebooks. It is not accessible via mobile devices. The student eBook is a dynamic...
Modified:
3/26/2020
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#51169
Cirrus Microsoft Office License Validation Symptom: Within Cirrus, the following message appears: Office license not validated. Validate Now Note: The location of the Office validation prompt varies between courses. Cause: Cirrus uses a virtual
Modified:
7/27/2020
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#51171
Connect Practice Knowledge Check Does Not Populate points After Completing Question: Why doesn't McGraw Hill Connect practice knowledge check populate points after completing? Answer: Practice self-assessments are designed not to earn points within
Modified:
9/5/2019
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#49544
Create-a-Plate Access Issues Symptom: I receive errors or encounter slowness in loading attempting to access Create-a-Plate. Cause: These issues can often occur on Saturday nights, preventing Create-a-Plate to load the site. Resolution: Please wait
Modified:
3/5/2019
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#49819
Different Number of Attempts Shown in Connect and Blackboard Question: Why does McGraw Hill Connect show a different number of attempts for assignments than Blackboard? Answer: Attempts and due date are governed by Connect. The "Unlimited Attempts"
Modified:
6/24/2020
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#52340
Downloading and Using the McGraw-Hill ReadAnywhere App Question: How do I install and use the McGraw-Hill ReadAnywhere App? Answer: To install and use ReadAnywhere, follow these steps: 1. Install the ReadAnywhere app from the App Store (for iOS
Modified:
2/15/2019
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#49545
Downloading eBooks in MyEducator Question: How can I download ebooks in MyEducator? Answer: For steps to download your ebook in MyEducator click on the link below: •
Modified:
8/28/2019
|
#49958
Error Accessing Assignments in Blackboard Symptom: When attempting to access an Activity or Assignment, I receive the error: Sorry! Your name is not on the list. Please check with your administrator if you need access to this page. Cause: This can...
Modified:
7/13/2020
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#47769
Instructor Policies in Blackboard Question: Where are the Instructor Policies located in Blackboard? Answer: Starting on November 1st, 2019 Faculty will no longer be required to post an Instructor Policies document. Faculty can post additional
Modified:
12/4/2019
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#48380
LinkedIn Learning Login Prompt Symptom: Student is receiving a login prompt when accessing LinkedIn Learning links. Cause: Student has associated their LinkedIn Learning account to a personal account. Resolution: Student will need to login with...
Modified:
5/24/2020
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#51252
McGraw Hill Connect Assignments Blocked from Loading Symptom: When attempting to open a McGraw-Hill Connect activity in Google Chrome, after choosing Launch, a page comes up displaying: Unable to launch assignment. Valid session cookie is not...
Modified:
5/11/2020
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#51221
McGraw-Hill Connect eBook Access Question: Am I able to access the McGraw-Hill eBook readings if I do not have access to Connect, when the course has not yet been paired? Answer: No. Unfortunately, you will not have access to readings or any of the
Modified:
3/20/2019
|
#49834
McGraw-Hill Connect LearnSmart SmartBook Automated Highlights Question: Why are parts of my McGraw-Hill Connect eBook reading highlighted while others are not? Answer: This is a feature provided within the Connect reading software. SmartBook uses
Modified:
2/27/2019
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#49811
McGraw-Hill Connect® Access Link Not Loading in Google Chrome Symptom: When clicking McGraw-Hill Connect® Access within Course Content of my Blackboard classroom, Google Chrome displays an empty or blank tab and the Quick links page that allows me
Modified:
9/17/2019
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#49967
Missing MyEducator Submitted Assignments Symptom: MyEducator Assignments are no longer listed in the MyEducator system even after work was completed in the course. Cause: This could be caused if the Assignment results were Reset. Resolution: Please
Modified:
5/5/2020
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#49994
MyEducator Offline Capability Question: Can I read MyEducator material offline? Answer: MyEducator cannot be accessed directly whilst offline: • This application offers mobile access on the site but no login information that is available to
Modified:
8/14/2019
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#49955
MyLabs Answer is Marked Wrong When Correct Question: What should I do when my answer in MyLabs is marked as incorrect, but when I use the Help me solve this link it is the same exact answer? Answer: Please contact your instructor regarding issues of
Modified:
1/13/2019
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#37343
Practice Lab Screen Size and Button Viewing Issues Symptom: I am unable to view the entire Practice Lab screen or buttons. Cause: This may be due to a Practice Lab setting Device pop up mode and Device pop up in full screen not being enabled.
Modified:
5/11/2020
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#51224
Printing BibliU eBook pages Question: How many BiblU ebook pages can I print? Answer: After selecting the Print icon, a pop-up window will appear showing a small call-out box. This will tells you exactly how many pages you have left in your print
Modified:
7/5/2020
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#52355
Read Aloud through Vitalsource Bookshelf Online Question: Vitalsource Bookshelf online now has a Read Aloud feature that will read the text out loud for the reader. Note: This feature will only be available if the publishers have turned it on.
Modified:
3/2/2020
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#49798
Recording Problem Detected in YouSeeU Symptom: After completing a Q&A activity in YouSeeU, one or more of the questions has an exclamation symbol that says "recording problem detected" when I mouse over it. I am unable to re-record the answer or
Modified:
10/8/2018
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#48502
Registering for the FEMA Independent Study Courses Question: How do I register for the FEMA Independent Study Courses used in my class? Answer: To register for the FEMA Independent Study courses, students must create a FEMA SID. To create one,
Modified:
9/30/2019
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#49981
Saving a LinkedIn Profile in PDF Format Question: How do you export a LinkedIn profile to a Portable Document Format (PDF) file? Answer: You can save a copy of your profile or someone else’s profile in a PDF format from the introduction card on
Modified:
5/19/2020
|
#51240
