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**NA** is the only option in the State/Province field in Single Course Application Symptom: **NA** is the only option in the State/Province field in the application on singlecoursemyapply.phoenix.edu Cause: The selection for Select your address is

Modified:
5/2/2017
|
#36037
Acceptable English Proficiency Tests Question: I have taken a different English proficiency test. Can I use this score instead of the Berlitz Online English Proficiency Test? Answer: Please speak to your enrollment representative about acceptable

Modified:
8/24/2010
|
#28484
Acceptable Professional Credits Question: What Professional Credits are accepted? Answer: Please contact your Enrollment Representative to determine if any Professional Credits you may have can be applied toward your application. Additional

Modified:
10/6/2014
|
#3032
Accessing a Scholarship Application Previously Started on www.phoenix.edu Question: How do I access a scholarship application previously started on http://www.phoenix.edu? Answer: To complete the scholarship application, navigate to the application

Modified:
3/13/2018
|
#47567
Application Center Does Not Prompt for Native Language Symptom: When proceeding through the application, I am not asked to provide my native language. Cause: This question will only display if a GED was received, instead of a high school diploma.

Modified:
7/5/2017
|
#47057
Application Center Password Reset Question: How can a new applicant change their password? Answer: A new applicant can change their password on the application center by completing the following: 1. Go to http://my.phoenix.edu/apply 2. Click on the

Modified:
6/11/2020
|
#48331
Application Login Error Symptom: When I try to log into my application, I receive one of the following errors: • Error while processing the request. Unable to process the request due to The issue might be due to maintenance downtime or capacity

Modified:
2/7/2019
|
#36947
Applying for Admission Question: How do I apply for admission to the University of Phoenix? Answer: To find out more about the University of Phoenix and potentially apply for admission, please call the University of Phoenix at 844-YES-UOPX

Modified:
10/16/2017
|
#25895
Authorization to Charge Form for Single Courses Question: How do I access the Authorization to Charge Form to store my credit card information? Answer: To access the Authorization to Charge form, perform the following: 1. Log in to

Modified:
6/17/2017
|
#17780
Authorization to Store Card Information Question: How can I add my credit card information for future charges to the admission application? Answer: This is no longer part of the application, but rather can be done from the Account tab in eCampus by

Modified:
1/20/2020
|
#48033
Berlitz Online Proficiency Exam Financial Questions Question: Who is the point of contact for Berlitz Exam financial questions or issues, such as how to get a refund for a duplicate charge on the Berlitz Exam? Answer: For any financial concerns,

Modified:
2/25/2015
|
#27984
Berlitz Online Proficiency Exam Frequently Asked Questions (FAQ) Question: Where can I locate the Berlitz Frequently Asked Questions (FAQ)? Answer: The FAQ for Berlitz can be found using the FAQs and STUDENT TEST GUIDE. Additional Information: For

Modified:
5/27/2015
|
#28486
Cannot Check Boxes in School Performance Fact Sheet (SPFS) Symptom: I am unable to check all boxes within the California School Performance Fact Sheet. Cause: This can be caused by the form not acknowledging the documents are being viewed.

Modified:
1/21/2020
|
#48370
Cannot Complete New User Registration on Single Course Symptom: After completing the required fields within the Single Course New User Registration page, I receive no response after clicking Next. Cause: This issue may be caused by one or more of...

Modified:
5/2/2017
|
#42760
Cannot Edit Date of Birth in Application Center Symptom: I am unable to enter my date of birth when attempting to register as a new user on the Application Center through a link provided by my Enrollment Representative. Cause: This can be caused by

Modified:
6/16/2020
|
#51270
Cannot select local campus in the Application Center Question: Why can't applicants select a local campus when their advisor is allowed to enroll for the campus? Answer: Local campuses displayed are based off of the zip code listed within the

Modified:
6/15/2018
|
#47633
Change Modality After Application Sent to Office of Admissions and Evaluations (OAE) Question: How do I change the Local Campus/Online modality after my application has been submitted to OAE or College Services? Answer: If the application has...

Modified:
10/31/2019
|
#35812
Completing a Program Change in Application Center Question: How do I complete a program change using the Application Center? Answer: To complete a program change in the Application Center, follow these steps: 1. Navigate to my.phoenix.edu/apply 2.

Modified:
1/29/2018
|
#48126
Completing Tasks After Application is Submitted Question: How do I get back to my completed application to complete tasks after submission? Answer: Perform the following to view completed application or complete tasks: 1. Log into

Modified:
5/21/2020
|
#51247
Continuing an Application Question: How do I continue an application that I started previously? Answer: If you have started an application but never finished it, please use your existing login name and password to log into the application website.

Modified:
2/24/2015
|
#3034
E SCRIP-SAFE process when you receive the transcripts email Question: What is the E SCRIP-SAFE process when you receive the transcripts email? Answer: Perform the following steps to complete the process: 1. Click on the link from the email...

Modified:
5/21/2020
|
#51248
eCampus Navigation Issues Question: What steps can I take if I am seeing errors or general navigation issues on the eCampus Portal? Examples of issues: • Authentication errors • Access errors • Prompted for login • No response •

Modified:
2/4/2019
|
#37617
Edit Transcript Request Form in the Application Center Question: How do I edit an Electronically Signed transcript request form in App Center? Answer: Follow the steps below when editing a signed transcript request form: 1. Click Edit the...

Modified:
4/27/2017
|
#47594
Error eSigning Application Center Application Symptom: When I try to eSign the application the following error occurs: The name provided does not match the name on file Cause: This error occurs when the names entered in the First name and Last name

Modified:
1/6/2018
|
#47122
Error Registering on Application Center Symptom: The following error is received when I attempt to use the Application Center registration link provided by my Enrollment Representative: Error: Server is currently unable to complete your request

Modified:
6/29/2018
|
#48006
eSigning forms with Adobe Sign Question: How do I eSign a form using Adobe Sign? Answer: Once the form has been opened: 1. Open the form from eCampus or email 2. Click on the Start tab 3. Enter in the necessary information (all fields marked with an

Modified:
2/3/2020
|
#49610
ESigning Massachusetts Enrollment Agreement Question: Why do I receive the following message prior to being able to e-sign my Enrollment Agreement? As a Massachusetts student, you must wait at least 72 hours to sign the Enrollment Agreement for your

Modified:
11/17/2019
|
#48239
E-Signing Standard Verification Worksheet in eCampus Question: How do I E-Sign Standard Verification Worksheet on the account tab in eCampus? Answer: 1. Log into the eCampus website at https://ecampus.phoenix.edu 2. Select the Account tab 3. Select

Modified:
10/16/2019
|
#47370
E-Signing the Single Course Application Forms Question: How do I locate and e-sign the application forms on the Single Course My Apply Application website? Answer: To locate and e-sign the application forms, perform the following: 1. Log in to the

Modified:
1/9/2020
|
#10275
Financial Aid not an Option on Student Finance Agreement (SFA) Symptom: I am unable to select Financial Aid Plan as an option on the Student Finance Agreement. Cause: This issue can occur due to the following: • General Studies selected as degree

Modified:
6/21/2016
|
#20515