Why am I not receiving points for completing some Assignments or Activities within McGraw-Hill Connect?

If a Connect Assignment or Activity is completed with a zero (0) point total it will also display as zero percent (0%) received, as the percentile is based on the number of points awarded versus total points possible associated with the task. Therefore, if a zero (0) point Assignment is completed, it will remain as zero percent (0%); this is not indicating that you have not complete the activity, only that you have scored zero (0) percent of zero (0) total points possible. Please contact your instructor if you have any questions about the point totals within McGraw-Hill Connect.

Connect Score Examples 

Example 1

Example 2
 

For additional information on contacting your instructor, please see the Related Articles section to the right.