Browser Out of Date Message

Question:
Why am I receiving an error stating my browser is out of date on the eCampus login page?
Answer:
You are receiving this message because your browser does not meet the current requirements. The current requirements are as follows:
 

Browser

Minimum

Recommended

Internet Explorer

10 or higher

11 or higher

Google Chrome

35 or higher

39 or higher

Mozilla Firefox

31 or higher

34 or higher or 31 ESR

       Mac OS

 

 

Browser

Minimum

Recommended

Apple Safari

7 or higher

8 or higher

Google Chrome

35 or higher

39 or higher

Mozilla Firefox

31 or higher

34 or higher or 31 ESR

Additional Information:
If you are using Internet Explorer, it meets the above requirements and you are still receiving the message, remove phoenix.edu from Compatibility View by following these steps:

To Remove a site from Compatibility View:
  1. Click Tools
​​Note: If you cannot locate Tools, press Alt T
  1. Select Compatibility View Settings
  2. Select Phoenix.edu from the Websites you've added to Compatibility View field
  3. Click Remove
  4. Uncheck Use Microsoft compatibility list box 
  5. Ensure Display intranet sites in Compatibility View is unchecked
  6. Click Close
Note: If you are running Windows 7 and Internet Explorer 10, please access the Windows Updates Control Panel to fully update your operating system.
We welcome and appreciate your feedback!
Privacy Policy | Website Terms and Conditions | University of Phoenix Trademark Usage

Copyright © 2018 University of Phoenix

Share
Subscribe
Enter your email address to receive a notification when the article is updated
Email Address
Subscribe
Unsubscribe
Share
To
Subject
Message
Send

Was this article helpful
Thank you for your feedback
How can we improve?