Note: Before clearing cache and cookies try clearing phoenix.edu cookies before clearing the browser cache and cookies, if the URL that is having problems contains “phoenix.edu”, this method is designed to clear those cookies. Just click on your name top right and Logging out.  Once you log out close and reopen your browser and login again.

Previous iOS Versions

1. Close Safari
2. Tap Settings on Home screen
3. Tap Safari
4. Tap Clear Cookies
5. Tap Clear Cache
6. Restart iPad

iOS Version 5

1. Close Safari
2. Tap Settings on Home screen
3. Tap Safari
4. Tap Clear Cookies and Data
5. Tap Clear Cookies and Data if presented with confirmation screen
6. Restart iPad

iOS Version 6

1. Close Safari
2. Tap Settings on Home screen
3. Tap Safari
4. Tap Clear Cookies and Data
5. Tap Clear
6. Restart iPad

iOS Version 7

1. Close Safari
2. Tap Settings on Home screen
3. Tap Safari
4. Tap Clear Cookies and Data
5. Tap Clear Cookies and Data again

iOS Version 8 and 9 

1. Close Safari
2. Tap Settings on Home screen
3. Tap Safari
4. Tap Clear History and Website Data
5. Tap Clear History and Data