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Error Processing Request Changing eCampus Password
Error Processing Request Changing eCampus Password
Modified:
03/20/2014
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eCampus
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#41780
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Error Processing Request Changing eCampus Password
Symptom:
When I attempt to change or update my password under the account tab on eCampus I receive the following error:
There was an error processing your request.
Your credentials did not match our records. Please try again or contact Technical Support at 1-877-832-4867 for more assistance.
Cause:
This issue is caused by entering the incorrect password for the current password.
Resolution:
To resolve this issue enter the correct password when attempting to update to a new password.
Additional Information:
For additional information on changing your password and recovery your username and password, please see the Related Articles section to the right.
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