How do I clear cache and cookies in the default Android browser?

To clear cache and cookies in the latest version of the Chrome for Mobile browser, please review the following link:

• https://support.google.com/chrome/answer/2392709?hl=en

Note: Before clearing cache and cookies try clearing phoenix.edu cookies before clearing the browser cache and cookies, if the URL that is having problems contains “phoenix.edu”, this method is designed to clear those cookies. Just click on your name top right and Logging out.  Once you log out close and reopen your browser and login again.

For the default Android browser (usually labeled simply Browser), perform one or more of the following:

• Method 1

1. Open the browser
2. Click the menu button
3. Click Settings
4. Click Privacy and Security
5. Click Clear Cache
6. Click Clear All Cookie Data
7. Restart browser by ending process in Task Manager or restarting the device

• Method 2

1. Open the browser
2. Click the menu button
3. Click Settings
4. Click Privacy
5. Click Delete Personal Data
6. Check the box next to Cache
7. Check the box next to Cookies and site data
8. Click Done
9. Restart the browser by ending the process in Task Manager or restarting the device

Note: There are many different variations of the Android design, with both manufacturers and carriers often modifying some features. This is not a comprehensive list and may not apply to the device being used. Additionally, mobile browsers are currently unsupported and this information is provided as a courtesy and may or may not resolve your issue.

For additional information on computer requirements and clearing cache and cookies, please see the Related Articles section to the right.