How can I locate a case number from a previous interaction with Technical Support?

Each interaction with a Technical Support Analyst will generate a case number. This case number is automatically emailed to one of the email accounts on file.

Please check your email for a message from Technical Support (technical.support@apollogrp.edu) with the subject line of University of Phoenix Technical Support Case Number XXXXXX, where the x's will be replaced with the case number.

For additional information on contacting technical support, please see the Related Articles section to the right.