Username and Password Recovery
How do I recover my username and/or password for University of Phoenix?
To recover your username and password, please follow the steps below:
Note: If you are a faculty member, new applicant, international student, or do not have a Social Security Number/ Date of Birth on file, you will need to navigate to https://my.phoenix.edu/apply to reset your password by email.
For additional information on username and password recovery and how to retrieve your Website Credentials, please see the Related Articles section to the right.
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