What is the University of Phoenix Alumni Association?

Use the following table of contents links for easy access to specific topics regarding the University of Phoenix Alumni Association
 

What is their mission/purpose?	When are students eligible to join?
What services/discounts do they offer members?	How can members recover their username/password?
What is their contact information?	How do members update their personal information?
Career coaching (separate from Alumni Assn.)	Membership Card printing and use
Requesting a verification letter	Registering
Alumni Mentor program

What is the University of Phoenix Alumni Association's purpose?

The University of Phoenix Alumni Association strives to reflect the University's commitment to the educational needs and career goals of its working adult students. Specific to this purpose, the Alumni Association endeavors to:

• Foster the mission and purposes of University of Phoenix
• Develop a spirit of loyalty to the University among alumni
• Promote communication and good fellowship among alumni, students, faculty, and administration of University of Phoenix
• Provide members of the organization mutual aid and support in the achievement of their professional goals
• Perform a public relations role in the community
• Promote continuing education focused directly or indirectly to advance the cause of education, whether general, professional, paraprofessional, or technical

As a result, the Alumni Association provides services and benefits to University of Phoenix graduates, as well as to current degree and certificate seeking students.

Other services of the Alumni Association include access to financial and insurance resources, opportunities to purchase magazines, travel packages, computers, and a variety of University of Phoenix merchandise.

When are students eligible to register with the Alumni Association?

Students can register with the Alumni Association after they have received their diploma. Students should receive their diploma approximately four (4) to six (6) weeks after completing the diploma application.

How do members recover their password to the Alumni Association?

The Alumni Association uses the same username and password students use to access eCampus.
If you have forgotten this username/password, please perform the following:
Access  the website at https://alumni.phoenix.edu
Click the Login link at the top and then the Forgot your password link at the bottom of the pop-up.
Or
Access https://ecampus.phoenix.edu/password to recover your username and/or password for the eCampus website.

How do members update their personal information?

Once logged into the Alumni Association website, look for the Careers tab at the top of the page.
Note: Some areas cannot be edited directly, such as name, degree program, year the degree program was received, and modality. To update information for these sections the student will need to send an email request to alumni@phoenix.edu

What services/discounts does the Alumni Association offer members?

Services and discounts range from exclusive discounts on products and services to continued access to library resources.  These benefits are only available to registered alumni, so more specific information would require already being a member and accessing the benefits page at: https://alumni.phoenix.edu/benefits-discounts.html or contacting the Alumni Association directly.

• Continued access to University Library
• University of Phoenix License Plate Frames and discounts on alumni clothing, etc. at the University of Phoenix Community Store
• Marketplace – To receive benefits and discounts in the Alumni Marketplace, an alumni will need to register for a Marketplace account. To do this they will need their IRN on hand.
• Discounts for Lifelong Learning
• Business Promotion through the Alumni Business Directory
• PhoenixLink Career Services and Alumni Engagement System
• Social Networking with other Alumni
• Exclusive job opportunities
• Career counseling sessions
• Career planning and development resources including complimentary Compelling Resume Workshop
• Yearly homecoming events

Career coaching for alumni
 

Students and Alumni can schedule a career coaching appointment by going through eCampus and clicking on the Careers Tab.  From here, students can click on Counseling and Calendar from the menu on the left to schedule an appointment from the available dates and times.   Please note: Appointment times are based on Arizona time and all Career Coaching is done over the phone by appointment only.   Please be advised that due to a high volume of requests, it is not uncommon for career coaches to be booked 2-3 weeks out.  Appointments are not offered more than three weeks out because it tends to lead to no-shows.  If no appointments are available on the calendar, students are encouraged to check the following Tuesday, as that is when more appointment times are added. If all of these steps have been completed and the student still needs assistance, the student can email careercoachinghelpdesk@phoenix.edu which is monitored by the career coaching team.

The Career Coaching program is not managed by the alumni Association, and the Association has no access to career coaching records.

How can the Alumni Association be contacted?

For more information about the Alumni Association and additional offerings:

• Call: 1-800-795-ALUM (800-795-2586)
• Fax: 602-643-0552
• eMail: alumni@phoenix.edu  
• Visit online at https://alumni.phoenix.edu
• Career Coach help desk (not run by Alumni Assn):1-888-225-8248
• Mail: Alumni Association
  1625 West Fountainhead Parkway
  Tempe, AZ 85282

The address showing on the student's alumni profile will reflect on the membership card. This can not be updated through the alumni website. The student will need to update their address through the eCampus site and the information will share over to the alumni site.

Membership card printing and use

• Cards are available for downloading or printing on alumni.phoenix.edu on the My Profile tab
• Alumnus will see the option on the bottom right of their profile page
• The card is only downloadable, not shipped, and printing options will be available once the student has downloaded their card.
• Benefits of having one? Discounts! Several companies offer discounts to alumni for obtaining a higher level of education. For example, car insurance.

The Office of Admissions and Records department can also provide a letter stating the student is an alumni.
The address showing on the student's alumni profile will reflect on the membership card. This can not be updated through the alumni website. The student will need to update their address through the eCampus site and the information will share over to the alumni site.

Requesting an Alumni Association Verification Letter
Alumni requiring university verification they are a member of the Alumni Association will need to contact the Registrar's office. They will specifically request a letter verifying they are a registered member of the Alumni Association.

• To reach the Registrar's office dial: 800-866-3919

Registering on the Alumni website

It is unnecessary for an alumnus to register on the alumni website. Login credentials are the same used to log into eCampus.
Note: Alumni who do not possess an active username for eCampus must create one using their IRN.

The Alumni Mentor program

The Alumni Association facilitates the matching of mentors and mentees via an online platform. The mentors in this program are all volunteer alumni who share their success stories, industry insights and provide motivation and support. It’s important to note while mentors do not help mentees find a job, perform resume critiques, help with academic coursework, etc., they certainly help mentees by sharing their personal stories about their own careers.

For additional information, please see the related article(s).